Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB


Chris Apr 21, 2014 11:30AM EDT

Love this site! Refreshing to see a site that benefits collectors of all kind. I am new to the site, so forgive me if this is a rookie question. I am trying to export my list and I continue to get an error. Here are my steps below.
1. Hover over the collection tab.
2. Click on export.
3. Click on New Export.
4. I am choosing Collection.
5. Click Entire list.
6. Export results.
7. It pops up as processing.
Sometimes my laptop auto locks after a period of time. Sometimes the page will refresh on its own and the error appears. Is there something specific I am doing wrong? Does the internet explorer page need to be up until the process is complete?

Any help would be appreciated,


Up -12 rated Down
Ashley Cutler Apr 21, 2014 12:52PM EDT Zistle Agent
Hey Chris,

We've had similar reports from other members. It looks like we are having some issues with exports. We are working on a fix now.



This question has received the maximum number of answers.
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found