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Uploading images from mobile device

Rafael Apr 29, 2015 12:07PM EDT

Does anyone else have a problem uploading images from a phone? I'm using an iphone 6. I like using my phone because it allows me to snap the picture immediately. Unfortunately when I hit the button to update it just gets stuck at a screen saying "adding". Been doing that for about 5 minutes now. Tried a few different times.

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Ashley Cutler Apr 29, 2015 10:00PM EDT Zistle Agent
The image is probably too large. We have not optimized this to compress the videos directly from the phone. Apologies for the inconvenience.
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Rafael May 02, 2015 03:57PM EDT
Ok that makes sense for the phone. What about for my Mac at home? I'm running into the same problem. I get an error saying can't upload picture. If I pull the picture onto a Windows I was able to get it uploaded.

If it is a file size issue, what's the file size? I can make sure i take with lower resolution.

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