Support Center

Formatting Card Numbers

Last Updated: Mar 12, 2013 03:44PM EDT

The card number should ALWAYS match the card, exactly the way it appears on the card. This includes dashes, parentheses, and capitalization. Card numbers should not however include the card number (#) symbol even if it appears on the card.

There are some items that cannot be included in a card number:
*No #
*No /
*No spaces
If these symbols are present – they should be ignored.

Ignore ‘out of XX’ when entering the card number.

Examples:
Number on the card is #45/E – It should be entered in Zistle as 45E
Number on the card appears as 45-6 – It should be entered on Zistle as 45-6
Number on the card appears as 3 out of 10 – It should be entered on Zistle as 3
Number on the card is AA EE – It should be entered on Zistle as AAEE

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